Reviews

Kaitlin is great! Her communications throughout the entire process was so helpful. She really treats you like a valued client.
Lara P. Avatar
Lara P.
7/06/2022
We recently bought our first home and Kaitlin Bush was amazing! She was with us throughout our whole process along side our realtor, Lisa Hicks. They made an amazing team always ready to answer any and ALL of our questions! Kaitlin made sure we never missed an email, and explained everything to us in a way we would understand. She was the sweetest and she definitely made the process a whole lot easier!
Joselyn Y. Avatar
Joselyn Y.
7/06/2022
Kaitlin Bush will take the best care of you and your clients from pre-approval to close! Stays in touch with updates and an overall smooth process!
Dayna H. Avatar
Dayna H.
7/05/2022
We were told about about Mid America by a family member and they made our cash out refi experience painless. Everyone was extremely fast, very freindly, and knowledgeable. We got a competitive rate and also we never had to wait on them for anything. The best part was how real and freindly everyone was which is harder to find everyday.
Jason S. Avatar
Jason S.
5/21/2022
Jim and Christine went above and beyond to help make a difficult VA mortgage successful. They provided excellent communication and guidance throughout the process and helped me with the documentation every step of the way! The fee's were also unbeatable...my previous mortgage 'guy' even advised me to go with Jim, saying that there is no way he could beat the offer. Jim has won me and my family over as customer for life! Thanks again Jim and Christine!
Andrew T. Avatar
Andrew T.
9/16/2021
Could not have asked for a better experience in purchasing our home. The entire team was quick to respond and closely guided us through the entire process.
Audra C. Avatar
Audra C.
8/03/2021
It is always a pleasure doing business with Mid America Mortgage. They took great care of me and made the process less stressful. I would highly recommend this business to anyone purchasing a new home!
Robyn P. Avatar
Robyn P.
4/30/2021
Mid America Mortgage in Midlothian Texas is the absolute best in finding you the lowest rate possible. Their customer service is second to none! They found my wife and I the lowest rate of anyone In the business that we checked with. I have and will use them again when the time comes for any refinance needs. I can’t recommend Mid America Mortgage enough! Thank you Jim Mentzel and staff, job well done!?
Ronald R. Avatar
Ronald R.
3/06/2021
Mid America Mortgage in Midlothian Texas is the absolute best in finding you the lowest rate possible. Their customer service is second to none! They found my wife and I the lowest rate of anyone In the business that we checked with. I have and will use them again when the time comes for any refinance needs. I can’t recommend Mid America Mortgage enough! Thank you Jim Mentzel and staff, job well done!🤝
R. R. Avatar
R. R.
3/06/2021
Kaitlyn and MidAmerica provided an extraordinarily professional service and Kaitlyn’s communication about the whole house-buying process was excellent!
Sylvia C. Avatar
Sylvia C.
2/11/2021
Jim and his entire team was awesome all the way around. Great people to work with!! Extremely pleased with their services!! We’re definitely glad we decided to go with them for our loan! Would definitely recommend to anyone looking to purchase a home!
Jesus A. Avatar
Jesus A.
2/11/2021
First time buyer and Jim with Mid America made me feel super comfortable every step of the way I couldn't be happier and look forward to using them again in my next purchase
shane b. Avatar
shane b.
2/10/2021
Jim and his team were fantastic! I am so pleased with his ability to save us money. From the application to the closing, they made it as convenient and efficient as possible. I highly recommend if you are interested in saving money on your home mortgage.
Clay G. Avatar
Clay G.
2/09/2021
Mid-America Mortgage is excellent. I have repeatedly used them to finance and re- finance my homes. Their team is very knowledgeable and guide you through the entire process. Mortgage financing can be one of the most aggravating experiences you will ever encounter. It’s great to work with Mid-America, they made everything appear seamless and were very personable in getting it done. Thank you for another great closing! I won’t use anyone else.
Rebecca C. Avatar
Rebecca C.
2/09/2021
Jim is very experienced and efficient when it comes to the loan process. He defiantly alleviated the woes and worries that we had about finding a loan; Jim responded quickly with sound solutions to any obstacles we anticipated. Our approval came in quickly and the MID America Mortgage was ready to fund on the day of closing. Thank you Jim!
roger w. Avatar
roger w.
5/18/2020
Where do we start. Mid America Mortgage is the only place to go with any mortgage need. I've known Jim from a very young age. Hes honest, dependable, and to the point. Hes the best in the business at answering any needs, and he has every answer; or he will find it right away. This is my 6 or 7th mortgage loan with Jim M of Mid America Mortgage, and it's always been five star VIP treatmen . Being a Firefighter, sometimes my days dont quite aline right to have everything to Jim's office on time or on short notice. That's never been a problem for him and hes always made it happen. Thanks to Jim and all his honest, hard work. My wife and I always feel like famil .
Bryce and Casey Coston
Bryce C. Avatar
Bryce C.
5/16/2020
I reached out to Jim at Mid America for the refinancing of my home and took two other bids for refinancing from solicitors. Jim and his team were able to not only save me money but he was able to beat the other two competitors in closing costs by over $8,000.00. Take it from me you should call Jim and see what he can do for you!
Michael J. Avatar
Michael J.
2/25/2020
I reached out to Jim at Mid America for my refinancing of my home and took two other bids for refinancing from solicitors. Jim and his team were able to not only save me money but he was able to beat the other two competitors in closing costs by over $8,000.00. Take it from me you should call Jim and see what he can do for you!
Michael J. Avatar
Michael J.
2/25/2020
Hi all- closed on our house today with the help of Brett Carman in Dallas. This was our first experience buying in the US and he helped us navigate these new waters. He was extremely helpful and responsive at all times. We would highly recommend his services if you are looking for a mortgage!
Heather S. Avatar
Heather S.
11/27/2019
very friendly
The staff was helpful and made the loan process go smoothly.
I have recommended Mid America Mortgage Southwest to many friends.
Laura H. Avatar
Laura H.
9/07/2019
Jim, is the best of the best! He worked so hard! To get us around all the obstacles we had to over come to get in our house! Thanks, for being awesome Jim! Definitely the only guy we will ever use and or recommend!
Heather M. Avatar
Heather M.
9/04/2019
The mortgage professionals at Mid America Mortgage Southwest were outstanding. From pre-qualification to closing they were thorough, knowledgeable, efficient and friendly! They communicated with us consistently throughout the process and had an answer for every question we had. We felt confident and well cared for from start to finish! We have used them for 3 home loans!
Whitney K. Avatar
Whitney K.
3/29/2019
My wife and I had a dream of someday buying investment properties to help supplement our income. Jim Mentzel at Mid American Mortgage Southwest helped us make that dream a reality. His finance knowledge and investment expertise enabled us to purchase several properties. - 5 star service! — Working with Mid America Mortgage Southwest is the best decision you can make for your loan needs.
roger J. Avatar
roger J.
3/28/2019
We relocated from Midland and had an exceptional experience with Jim! He was fantastic to work with! Extremely thorough and stayed with us all the way through closing! He worked us in an amazing interest rate! Wonderful team too!
K R. Avatar
K R.
3/27/2019
Me and my fiancé closed on our house yesterday. I have to say that Jim and the rest of the staff made this process so much easier for us. When we had questions, all ten thousand of them, they were answered promptly and in a manner to which I could easily understand. On top of this Jim saved us several thousand dollars in closing costs. We would not have been able to get our dream home without Mid America and Jim. If you need a mortgage company this is a top notch choice.
Garrick M. Avatar
Garrick M.
9/06/2018
Thank you for the Valentine Cookies for our office !!!
Happy Valentine's Day!
Ellis County and Title Co
Jacque Sanderson
Jacqueline E. Avatar
Jacqueline E.
2/14/2018

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